Most people are familiar with the “Got Milk?” campaign from the early 90’s. This successful marketing campaign from the dairy industry lasted almost two decades! This month in my entrepreneurs Facebook support group, Digital Marketing On A Budget (DMOB), I’m asking our group members “Got Questions?” As entrepreneurs, we should never assume that we know what a customer wants or needs! I think this is one of the biggest mistakes entrepreneurs make. The notion of “build it and they will come” is no longer a sound business practice.
The easiest way to find out what someone wants is to simply ask them. Some of you may be wondering the best way to do so. I’ve found surveys and polls to be very useful in gathering customer feedback. There are several digital platforms you can use to create a questionnaire. I have personally used Polldaddy and Typeform. Both are user friendly and have free options that allow you to try them out.
Social media platforms have also made it super easy to hear from your audience. Poll features have been incorporated into platforms like Instagram Stories, Twitter, and Facebook, allowing you to leverage your social media audience for feedback on your services/products.
This month, I’m hosting a group challenge for DMOB members to create a questionnaire to get answers they need for success! Participating in the challenge is an opportunity to identify your ideal customer’s wants and needs. The challenge will kick off on Monday, August 6th. Click DMOB to join the challenge and our Facebook group.
Tonya – Visionary The Vine Event Planning
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